Getting started
with tech
New to technology?
This section is designed to help you take your first steps with confidence. From setting up an email account to using video calls, online shopping, and navigating the internet safely, you’ll find simple guides, videos, and printable resources to make everyday tech easier and less overwhelming.
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Video guides
ARTICLES
Getting started with tech
Digital Wellbeing for Carers: When Tools Help, and When They Hurt
Carers increasingly rely on digital tools — reminder apps, telehealth, online support groups, caregiving networks. But in a 24/7 connected age, those same tools can erode rest, compound stress,…
Assistive Technology & Dementia: Navigating Promise, Pitfalls, and the Human Touch
Dementia affects memory, judgment, mobility, communication — making day-to-day life progressively harder. Assistive technology (AT) has been hailed as a bridge: a way to support independence, reduce carer burden,…
Series: Digital Confidence for Beginners
Overcoming Tech Fear: How to Start with Confidence You’re not “behind” — you’re just starting. Pick one device and one task. e.g., “Send a WhatsApp photo to my daughter.”…
PRINTABLE GUIDES
Using AI
Printable Guide – Using AI tools
Workshops & groups
Links to workshops, groups and further learning
EXTRA resources
Links to further learning resources
frequently
asked questions
Do I need special equipment to get started?
No. Most guides work with a basic smartphone, tablet, or computer. If your device can connect to the internet, you’re ready to go.
How do I know if my device is safe to use online?
Keep your device updated, use secure passwords, and make sure you’re connected to a trusted Wi-Fi network.
I’m nervous about using new technology — what if I make a mistake?
Don’t worry! Most mistakes can be fixed easily. Start slowly, follow the guides, and ask for help if you need it.
Are these guides suitable for complete beginners?
Yes. The guides are step-by-step, with simple language and visuals to make things as clear as possible.
What if I don’t understand something in the videos or printables?
You can re-watch or re-read at your own pace. You can also ask a friend, family member, or join a local workshop for extra support.
Is it safe to give my details online?
Yes, as long as you use trusted websites (look for the padlock icon and “https://” in the address). Our guides include tips on staying safe.
Can I use these resources to help someone else learn?
Absolutely. The videos and printables are designed to be shared with carers, family members, and anyone who could benefit.