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Looking for Care? 01834 811333 | Work with us: [email protected]

Our Strategic and Operational Team

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Strategic Management Team

What do they do?

This Team provide vision, direction and leadership within Care in Hand. They set strategic objectives, operational policy, financial viability, organisational stability, legal compliance, staffing structures and management. They work in partnership, monitor and respond to internal development and external policy agendas, reports, research and facilitate change.

Darren Umanee

Managing Director

Could be you

Why not pop over to our recruitment section and see what vacancies are available or register your interest for a position with us.

Job vacancies
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Operational Management Team

Delan Umanee

General Manager

Amanda Stocker

Area manager 

Llinos Jones

Operational Support

Charlotte Evenden

Commissioning, Office and Field Assistant

Hayley Chinsammy

PR, Communications and Technical Support Officer

Jessica Dando

PR, Communications and Technical Support

Margaret Lewis

Wellbeing Coach

Paul Clayton

HR & Finance Assistant

Emma Guerreiro

Senior Finance Assistant

Who We Are

Statement of Purpose

What people say about us

What We Offer

Care

Complex care

Personal assistants

Respite care

Holiday care

Assistive technology

Supported Living Services

Recruitment

Job vacancies

Staff work benefits

Our induction

Registration with Social Care Wales

Qualification opportunities

Employee assistance programme

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Care In Hand | Company Registration 5109480
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Darren Umanee

About: Experience and qualifications. Middle aged with over 25 years experience as a qualified general and mental health nurse. Over 30 years experience working in the private care home and domiciliary sector. Management qualification.

Fun fact/ favourite pastime: like to keep fit and enjoy taking part in most sports. 

Delan Umanee

About: Experience and Qualifications: middle–aged with 15 years’ experience in domiciliary care, business / finance degree, accounting and management qualification  

Fun Fact/Favourite Pastime: skiing the Vallee Blanche and my 4 daughters being born 

Contact details: [email protected]

Amanda Stocker

About: Experience and Qualifications: I started working for Care in hand in 2012 as a carer and worked my way up through the company. During this time, I completed my level 3 and level 5 health and social care QCF to enable me to become a manager. 

Fun Fact/Favourite Pastime: I was a late starter and attended university at the age of 36 obtaining a joint honours degree in Social Inclusion and Education Studies. Lesson learnt it is never too late!! 

Contact details: [email protected]

Llinos Jones

About: I have been with Care in Hand for 9 years this year, having started as a carer in August 2014 and becoming a member of the office team in 2015. I have completed two qualifications and have worked in most of the departments in the company and am now enjoying my role as Operational Support.

Favourite past time: spending time with my two wonderful sons

Nicola Edge

About: Experience and Qualifications: Nicola has worked for Care in Hand since 2012. Since 2015 Nicola has been working within the finance department and is responsible for overseeing the finance department including payroll. Nicola has worked for both local authority & NHS before working with Care in Hand in various roles.

Fun Fact/Favourite Pastime: Nicola enjoys spending time with family, country walks & camping.

Contact details: [email protected] Option 7 for finance

Charlotte Thomas

About you, Experience and Qualifications: I started working with Care in Hand as a carer in 2010 at 18 years old, working my way up through the company. I have been in various roles during this time and I have achieved my Level 2 NVQ in Health and social care, QCF 3 & 5 in Health and social care during this. I progressed to my current role in Commissioning in 2016.

Fun Fact/Favourite Pastime: I enjoy spending time with family, walks and I feel very fortunate to live in such a wonderful part of the world that is Pembrokeshire!

Contact details: [email protected] 

Hayley Chinsammy

About:

Hayley, who was born in London and educated locally in Tenby, Pembrokeshire has been part of the Care In Hand team since 2010. Previously working in graphic design and PR Hayley joined our domiciliary team with no previous care experience. After completing all mandatory training and attending a full induction she was happy to start work. Since then she has progressed through the company working in a variety of departments from live-in care, on call monitoring and team leader. Hayley also completed her level 2 & 3 QCF diploma HASC during her first 2 years as a domiciliary carer.

 

Currently as Care in Hand’s Commissions and PR assistant, Hayley liaises across departments for company pr and works closely with the commission’s manager overseeing new contracts and updating existing ones.

 

Hayley has worked closely with clients when she was caring and knows what it takes to achieve a high standard of care having worked her way up through the company has enabled her to get a good understanding of many working parts to our machine.

 

Hayley is very practical and does not hesitate to take the lead in a situation and has provided excellent shadowing training taking many new comers under her wing in the past.

 

Fun Fact/Favourite Pastime: Hayley enjoys travel, and spending time with her famuily.

Contact details: [email protected] 

Jessica Dando

About:

Jess is a dynamic marketing and technology consultant with a strong background in IT, digital marketing, and public relations. With extensive experience in implementing AI-driven marketing solutions and automation tools, she specialises in helping businesses optimise their digital presence and streamline their operations. Jess has a proven track record of working with SMEs and larger enterprises to develop strategic marketing campaigns, enhance brand visibility, and leverage technology to achieve business growth. Her expertise spans across PR strategies, reputation management, and innovative lead generation techniques that align with the latest industry trends.

Fun Fact/Favourite Pastime: Jess is a singer in her spare time, working in a duo with a guitarist and in a five piece band. She also enjoys filmmaking and photography, using the latest AI technology to make short films, trailers and spec ads. Fun fact is that she does an Amy Winehouse tribute act.

Contact details: (work) 07824390870 Email: [email protected]

Margaret Lewis

Call Monitor

About me – Margaret Lewis is a dedicated Wellbeing Coach with a deep passion for helping individuals achieve balance, vitality, and fulfilment in their lives. With over a decade of experience in the health and wellness industry, Margaret specialises in guiding clients through personalised wellness plans that address physical, mental, and emotional health. Blending evidence-based practices with empathetic support, she empowers her clients to make sustainable lifestyle changes that promote overall wellbeing.

I holds certifications in Psychology, Life Coaching, Counselling and Mindfulness, and am well-rounded and able to provide a knowledgeable guide for anyone seeking to enhance their quality of life.

What I enjoy – Outside of coaching, I enjoys practicing mindfulness, spending time with family and friends, travel and continuously learning about the latest advancements in holistic health.

 

Contact me on – [email protected]

Paul Clayton

About you, Experience and Qualifications:

34 years in the Army as a Military HR Admin and Accountant

4 Months QAQC at Valero

2 Months ASDA Delivery Driver

Paul is an Active Army Reservist – Senior Squadron HR Admin

Qualifications –

AAT Level 2; AAT Level 3

AAT Level 4 almost completed

First Aid at Work; Sage Payroll

Fun Fact/Favourite pastime: 

Member of Haverfordwest Male Voice Choir

Member of Invictus Games/Help for Heroes Choir

Genesis Fan

Rugby Fan (former player / coach)

Contact details: [email protected]

Emma Thomas

About: Experience and Qualifications: I was born and grew up in Pembrokeshire, I studied Law in Swansea and graduated from Swansea University with a 2:1 LLB degree in Law, since graduating I have had my Little girl Piper and have settled in Pembrokeshire with my partner and 3 sausage dogs. I have experience in Law, Sales, Management & Customer services.

Fun Fact/Favourite Pastime: I am a keen Golfer with a Handicap of 5 and was selected for the Welsh U18s Elite Squad.

Contact details: [email protected]