Our Induction

Our Induction

Care in Hand believes training is an invaluable tool not only for our staff’s competency & development but for the service we offer as a whole. We understand that training can help build a common understanding of our aims and values, and show our operation team’s commitment to all our employees.

We are very passionate about the development of all members of our team and offer opportunities for Lifelong learning & development.


The Care in Hand induction process is specifically designed to give the aspiring carer the knowledge and skills to be able to provide the highest level of professional care whilst adhering to all of the care industry legislation. The induction is composed of blended learning methods including inhouse face-to-face interactive training and easy access online learning to meet the learning needs of the trainee and maximize information retention. Our Learning & development plan for each new carer will include the following steps. 

Step 1

Every member of staff at Care in Hand goes through a thorough recruitment process. All employees are Disclosure Barring Service (DBS: Enhanced) checked before starting work with us. We ensure that all references are reviewed and all employment histories are looked into in-depth. 

Step 2
Our induction programme

At this stage, Care in Hand then provides each trainee with a comprehensive and thorough induction programme. Our induction training package is completed before you meet any of our clients giving you the knowledge to provide care at the highest standard right from day 1 of your career. Our induction provides you with the knowledge required to work with an outcome-focused approach to supporting individuals by promoting their independence and empowerment. We aim to give you the knowledge which will assist you to support clients to achieve the positive outcomes, which are outlined within their care delivery plans. We will support you to become a competent carer with both underpinning knowledge and practice-based abilities to provide the best care possible.  

You can look forward to learning the following topics on the induction programme through the best delivery methods: 

  • Human Resources Induction  
  • Your role as a professional carer and the social care wales registration process 
  • Providing person-centred care 
  • Effective communication methods 
  • Emergency first aid for care carers 
  • Equality, diversity and inclusion 
  • Health, safety and COSHH 
  • Food safety and hygiene 
  • Safeguarding adults 
  • Managing distressed behaviour 
  • Nutrition, hydration and wellbeing 
  • Pressure ulcer prevention 
  • Full All Wales moving and handling passport  
  • Releasing time to care  
  • Enablement  
  • Practice-based earning day 

The practiced-based learning day is a hands-on learning experience that contains various vital topics which you will need to provide the excellent level of care that the client needs. 

Step 3
Welcome supervision, 3rd Month Review which includes a Skills, Knowledge and Assessment of core competencies

After the induction, all employees receive welcome on-board supervision with their allocated supervisor. Your allocated supervisor will also complete a 3rd-month probation review- During this time, each trainee must complete the 12-week skills, knowledge and practical based competency assessment programme. This period ensures that a high quality of care will be provided to our clients by care workers who have undergone an extensive training and assessment programme in both theoretical and practical aspects of caring duties.