Going Beyond the Basics: How Carers Can Truly Connect With Those They Support

Helper caring for elderly lady

Caring for older adults is about far more than helping with daily tasks. It’s about trust, dignity, and human connection, especially for those who may not feel comfortable expressing their needs out loud. At Care in Hand, we believe the most exceptional care happens when carers go beyond the checklist and form genuine bonds with […]

Sickness Reporting and Pay Information

Below are the key sections from the company’s Sickness and Pay policy. These outline your responsibilities when reporting sickness and what you need to do to ensure sick pay is processed correctly. Reporting Absence – Self-Certification (Section 11.3) If you are absent for less than 7 consecutive days due to sickness, you must complete a […]

Carers Guide to Savings & Discounts

Discount coupon

🎁 1. Local Discounts & Memberships Pembrokeshire Leisure – Free 6‑Month Membership Who: Unpaid carers aged 13+ Includes: Gym, swimming, classes, health suite & health checks across all county leisure centres carers.org+8alinahomecare.com+8discountsforcarers.com+8pembrokeshireleisure.co.uk. How to Access: Obtain a Carer Recognition Card (via Carers Support Pembrokeshire) and register online or at any leisure centre. Short Breaks & […]

How to safely manage a falling person?

senior woman helping to get up fallen husband lying on floor near walking stick

🧑‍⚕️ 1. Immediate response a. Ensure safety Assess the environment: Remove hazards (e.g., rugs, spillages). Prevent further harm: Stay with the patient, reassure them calmly webapps.stoke.gov.uk+13nhsinform.scot+13extranet.nhsglos.nhs.uk+13rdash.nhs.uk+1dgft.nhs.uk+1. b. Check for injuries Encourage them to stay still and quietly assess pain. If there’s potential head, neck, spinal, hip, or limb injury—or they are unable to get up—do […]

The Drag Lift… Condemned since 1981

This refers to lifting or supporting a client under the armpit by use of the carers crook of the elbow. It could be used to lift someone up the bed, support to a standing position or to lift off the floor.    This lift puts strain on the patient’s shoulders, transfers strain to the lumbar […]

Caring for a Loved One in Warm Weather

An elderly woman standing in the kitchen, holding a glass of water.

🌞 Summer Wellbeing Tips from Care in Hand As the summer months bring longer days and rising temperatures, it’s essential to be mindful of how warm weather can affect the wellbeing of older adults and vulnerable individuals. At Care in Hand, we understand the challenges caregivers face during heatwaves and hot spells—and we’re here to […]

IMPORTANT: Road Closures and Passes 28th – 29th June

Hi everyone, As you may already know, there is a Triathlon event taking place in Pembrokeshire running Friday 27th -Sunday 29th June and road closures will be in effect on the Saturday and Sunday. Not all of you are going to be working on these days however you may still find this email useful regards the […]

ACT F.A.S.T Campaign

Act F.A.S.T. Call 999 if you see any single one of the signs of a stroke. There are around 100,000 strokes in England, Scotland and Wales every year. Stroke is the fourth single leading cause of death in the UK and the single largest cause of complex disability. The F.A.S.T. (Face, Arms, Speech, Time) acronym […]

Staff Mailer Archive

Paper with Newsletter text in old typewriter

A little history for you! We began sending out staff new mailers in 2015 and since then they have undergone a huge makeover and have made their way to what you all now know as the Care in Hand News Feed. With so much going on and a wealth of information to share with you […]

Care Friends Referral Scheme

Care Friends Employee Referral Scheme Rules Care in Hand uses a platform and app known as Care Friends to operate and manage our Employee Referral Scheme. Policy brief & purpose Our Staff Referral Scheme Policy explains important aspects of our staff referral procedures. We place great importance on referrals because we trust that our staff […]