Assistive Technology & Dementia: Navigating Promise, Pitfalls, and the Human Touch

Dementia affects memory, judgment, mobility, communication — making day-to-day life progressively harder. Assistive technology (AT) has been hailed as a bridge: a way to support independence, reduce carer burden, and improve quality of life. But the reality is nuanced. Which technologies deliver real benefit — and at what cost to privacy, human connection, or unintended […]
Series: Digital Confidence for Beginners

Overcoming Tech Fear: How to Start with Confidence You’re not “behind” — you’re just starting. Pick one device and one task. e.g., “Send a WhatsApp photo to my daughter.” Small wins build momentum. Use trusted learning hubs. Local libraries and community groups in Wales offer beginner help (often free). Digital Communities Wales also run hands-on […]
The Cup of Tea Test

The first time Gran asked my name, I pretended I hadn’t heard her. I fussed with the kettle, made a joke about getting her a stronger cup of tea, and swallowed the prickle behind my eyes. At home we called it “the tea test” – if Gran could remember how she liked it (hot, weak, […]
Going Beyond the Basics: How Carers Can Truly Connect With Those They Support

Caring for older adults is about far more than helping with daily tasks. It’s about trust, dignity, and human connection, especially for those who may not feel comfortable expressing their needs out loud. At Care in Hand, we believe the most exceptional care happens when carers go beyond the checklist and form genuine bonds with […]
Sickness Reporting and Pay Information

Below are the key sections from the company’s Sickness and Pay policy. These outline your responsibilities when reporting sickness and what you need to do to ensure sick pay is processed correctly. Reporting Absence – Self-Certification (Section 11.3) If you are absent for less than 7 consecutive days due to sickness, you must complete a […]
Carers Guide to Savings & Discounts

🎁 1. Local Discounts & Memberships Pembrokeshire Leisure – Free 6‑Month Membership Who: Unpaid carers aged 13+ Includes: Gym, swimming, classes, health suite & health checks across all county leisure centres carers.org+8alinahomecare.com+8discountsforcarers.com+8pembrokeshireleisure.co.uk. How to Access: Obtain a Carer Recognition Card (via Carers Support Pembrokeshire) and register online or at any leisure centre. Short Breaks & […]
How to safely manage a falling person?

🧑⚕️ 1. Immediate response a. Ensure safety Assess the environment: Remove hazards (e.g., rugs, spillages). Prevent further harm: Stay with the patient, reassure them calmly webapps.stoke.gov.uk+13nhsinform.scot+13extranet.nhsglos.nhs.uk+13rdash.nhs.uk+1dgft.nhs.uk+1. b. Check for injuries Encourage them to stay still and quietly assess pain. If there’s potential head, neck, spinal, hip, or limb injury—or they are unable to get up—do […]
The Drag Lift… Condemned since 1981

This refers to lifting or supporting a client under the armpit by use of the carers crook of the elbow. It could be used to lift someone up the bed, support to a standing position or to lift off the floor. This lift puts strain on the patient’s shoulders, transfers strain to the lumbar […]
Caring for a Loved One in Warm Weather

🌞 Summer Wellbeing Tips from Care in Hand As the summer months bring longer days and rising temperatures, it’s essential to be mindful of how warm weather can affect the wellbeing of older adults and vulnerable individuals. At Care in Hand, we understand the challenges caregivers face during heatwaves and hot spells—and we’re here to […]
IMPORTANT: Road Closures and Passes 28th – 29th June

Hi everyone, As you may already know, there is a Triathlon event taking place in Pembrokeshire running Friday 27th -Sunday 29th June and road closures will be in effect on the Saturday and Sunday. Not all of you are going to be working on these days however you may still find this email useful regards the […]